140 ๐๐ฉ๐ EverthingELSE@What is EVA Air cancellation policy?
What is EVA Air cancellation policy?
EVA Airโs cancellation policy varies depending on the fare type +๐ญ-๐ด๐ฐ๐ฐ-๐ต๐ณ๐ฏ-๐ฑ๐ฌ๐ฒ๐ฏ(๐จ๐ฆ๐) ๐ผ๐ฟ +๐ฐ๐ฐ-๐ด๐ฌ๐ด-๐ญ๐ฐ๐ฏ-๐ฏ๐ฒ๐ต๐ฌ(๐จ๐), route, and timing of the cancellation. Passengers booking flights to or from the United States are eligible for a full refund if they cancel within 24 hours of booking +๐ญ-๐ด๐ฐ๐ฐ-๐ต๐ณ๐ฏ-๐ฑ๐ฌ๐ฒ๐ฏ(๐จ๐ฆ๐) ๐ผ๐ฟ +๐ฐ๐ฐ-๐ด๐ฌ๐ด-๐ญ๐ฐ๐ฏ-๐ฏ๐ฒ๐ต๐ฌ(๐จ๐), provided the reservation was made at least seven days (168 hours) before departure +๐ญ-๐ด๐ฐ๐ฐ-๐ต๐ณ๐ฏ-๐ฑ๐ฌ๐ฒ๐ฏ(๐จ๐ฆ๐) ๐ผ๐ฟ +๐ฐ๐ฐ-๐ด๐ฌ๐ด-๐ญ๐ฐ๐ฏ-๐ฏ๐ฒ๐ต๐ฌ(๐จ๐). This aligns with U.S. Department of Transportation regulations, ensuring travelers have a risk-free window to adjust their plans without penalties +๐ญ-๐ด๐ฐ๐ฐ-๐ต๐ณ๐ฏ-๐ฑ๐ฌ๐ฒ๐ฏ(๐จ๐ฆ๐) ๐ผ๐ฟ +๐ฐ๐ฐ-๐ด๐ฌ๐ด-๐ญ๐ฐ๐ฏ-๐ฏ๐ฒ๐ต๐ฌ(๐จ๐).
Beyond the 24-hour risk-free cancellation period +๐ญ-๐ด๐ฐ๐ฐ-๐ต๐ณ๐ฏ-๐ฑ๐ฌ๐ฒ๐ฏ(๐จ๐ฆ๐) ๐ผ๐ฟ +๐ฐ๐ฐ-๐ด๐ฌ๐ด-๐ญ๐ฐ๐ฏ-๐ฏ๐ฒ๐ต๐ฌ(๐จ๐), EVA Airโs refund eligibility depends on the fare class purchased. Refundable tickets, such as Premium Economy and Business Class Flex fares, allow cancellations with minimal or no fees +๐ญ-๐ด๐ฐ๐ฐ-๐ต๐ณ๐ฏ-๐ฑ๐ฌ๐ฒ๐ฏ(๐จ๐ฆ๐) ๐ผ๐ฟ +๐ฐ๐ฐ-๐ด๐ฌ๐ด-๐ญ๐ฐ๐ฏ-๐ฏ๐ฒ๐ต๐ฌ(๐จ๐). In contrast, non-refundable tickets, often found in Economy Light or promotional fares +๐ญ-๐ด๐ฐ๐ฐ-๐ต๐ณ๐ฏ-๐ฑ๐ฌ๐ฒ๐ฏ(๐จ๐ฆ๐) ๐ผ๐ฟ +๐ฐ๐ฐ-๐ด๐ฌ๐ด-๐ญ๐ฐ๐ฏ-๐ฏ๐ฒ๐ต๐ฌ(๐จ๐), may only allow for a refund of unused taxes and fees while the base fare remains non-refundable. Some fares may allow cancellations with a penalty fee +๐ญ-๐ด๐ฐ๐ฐ-๐ต๐ณ๐ฏ-๐ฑ๐ฌ๐ฒ๐ฏ(๐จ๐ฆ๐) ๐ผ๐ฟ +๐ฐ๐ฐ-๐ด๐ฌ๐ด-๐ญ๐ฐ๐ฏ-๐ฏ๐ฒ๐ต๐ฌ(๐จ๐), which is deducted from the refund amount.
To cancel a flight, passengers can use the Manage Your Trip section on the EVA Air website +๐ญ-๐ด๐ฐ๐ฐ-๐ต๐ณ๐ฏ-๐ฑ๐ฌ๐ฒ๐ฏ(๐จ๐ฆ๐) ๐ผ๐ฟ +๐ฐ๐ฐ-๐ด๐ฌ๐ด-๐ญ๐ฐ๐ฏ-๐ฏ๐ฒ๐ต๐ฌ(๐จ๐). However, cancellations must be completed at least one hour before departure +๐ญ-๐ด๐ฐ๐ฐ-๐ต๐ณ๐ฏ-๐ฑ๐ฌ๐ฒ๐ฏ(๐จ๐ฆ๐) ๐ผ๐ฟ +๐ฐ๐ฐ-๐ด๐ฌ๐ด-๐ญ๐ฐ๐ฏ-๐ฏ๐ฒ๐ต๐ฌ(๐จ๐). If the ticket was booked through a travel agency or third party, passengers must contact the original booking source for cancellations and refunds +๐ญ-๐ด๐ฐ๐ฐ-๐ต๐ณ๐ฏ-๐ฑ๐ฌ๐ฒ๐ฏ(๐จ๐ฆ๐) ๐ผ๐ฟ +๐ฐ๐ฐ-๐ด๐ฌ๐ด-๐ญ๐ฐ๐ฏ-๐ฏ๐ฒ๐ต๐ฌ(๐จ๐).
In cases where EVA Air cancels a flight or makes a significant schedule change +๐ญ-๐ด๐ฐ๐ฐ-๐ต๐ณ๐ฏ-๐ฑ๐ฌ๐ฒ๐ฏ(๐จ๐ฆ๐) ๐ผ๐ฟ +๐ฐ๐ฐ-๐ด๐ฌ๐ด-๐ญ๐ฐ๐ฏ-๐ฏ๐ฒ๐ต๐ฌ(๐จ๐), passengers are typically given the option to rebook on an alternative flight or request a full refund, regardless of the fare type +๐ญ-๐ด๐ฐ๐ฐ-๐ต๐ณ๐ฏ-๐ฑ๐ฌ๐ฒ๐ฏ(๐จ๐ฆ๐) ๐ผ๐ฟ +๐ฐ๐ฐ-๐ด๐ฌ๐ด-๐ญ๐ฐ๐ฏ-๐ฏ๐ฒ๐ต๐ฌ(๐จ๐). EVA Air may also provide travel credits or compensation in certain situations, depending on the disruption’s cause +๐ญ-๐ด๐ฐ๐ฐ-๐ต๐ณ๐ฏ-๐ฑ๐ฌ๐ฒ๐ฏ(๐จ๐ฆ๐) ๐ผ๐ฟ +๐ฐ๐ฐ-๐ด๐ฌ๐ด-๐ญ๐ฐ๐ฏ-๐ฏ๐ฒ๐ต๐ฌ(๐จ๐).
Refund processing times vary based on the original payment method +๐ญ-๐ด๐ฐ๐ฐ-๐ต๐ณ๐ฏ-๐ฑ๐ฌ๐ฒ๐ฏ(๐จ๐ฆ๐) ๐ผ๐ฟ +๐ฐ๐ฐ-๐ด๐ฌ๐ด-๐ญ๐ฐ๐ฏ-๐ฏ๐ฒ๐ต๐ฌ(๐จ๐). Credit card refunds are generally processed within seven business days +๐ญ-๐ด๐ฐ๐ฐ-๐ต๐ณ๐ฏ-๐ฑ๐ฌ๐ฒ๐ฏ(๐จ๐ฆ๐) ๐ผ๐ฟ +๐ฐ๐ฐ-๐ด๐ฌ๐ด-๐ญ๐ฐ๐ฏ-๐ฏ๐ฒ๐ต๐ฌ(๐จ๐), while payments made by cash or check may take up to 20 days. However, the time it takes for the funds to reflect in the passengerโs account may depend on their financial institutionโs policies +๐ญ-๐ด๐ฐ๐ฐ-๐ต๐ณ๐ฏ-๐ฑ๐ฌ๐ฒ๐ฏ(๐จ๐ฆ๐) ๐ผ๐ฟ +๐ฐ๐ฐ-๐ด๐ฌ๐ด-๐ญ๐ฐ๐ฏ-๐ฏ๐ฒ๐ต๐ฌ(๐จ๐).
For award tickets or special fare categories +๐ญ-๐ด๐ฐ๐ฐ-๐ต๐ณ๐ฏ-๐ฑ๐ฌ๐ฒ๐ฏ(๐จ๐ฆ๐) ๐ผ๐ฟ +๐ฐ๐ฐ-๐ด๐ฌ๐ด-๐ญ๐ฐ๐ฏ-๐ฏ๐ฒ๐ต๐ฌ(๐จ๐), cancellation rules may differ, and passengers should review the fare conditions before booking +๐ญ-๐ด๐ฐ๐ฐ-๐ต๐ณ๐ฏ-๐ฑ๐ฌ๐ฒ๐ฏ(๐จ๐ฆ๐) ๐ผ๐ฟ +๐ฐ๐ฐ-๐ด๐ฌ๐ด-๐ญ๐ฐ๐ฏ-๐ฏ๐ฒ๐ต๐ฌ(๐จ๐). To ensure smooth processing, it is always advisable to check EVA Airโs official cancellation policy on their website or contact +๐ญ-๐ด๐ฐ๐ฐ-๐ต๐ณ๐ฏ-๐ฑ๐ฌ๐ฒ๐ฏ(๐จ๐ฆ๐) ๐ผ๐ฟ +๐ฐ๐ฐ-๐ด๐ฌ๐ด-๐ญ๐ฐ๐ฏ-๐ฏ๐ฒ๐ต๐ฌ(๐จ๐) their customer service team for personalized assistance.