Domain 5: Digital Accessibility

49 Digital UX

Digital UX (User Experience) refers to the experience that people have when they interact with digital products and services, such as websites, mobile apps, and software applications. It encompasses all aspects of the interaction between a user and a digital product, including ease of use, accessibility, and enjoyment. The goal of digital UX design is to create digital products that are easy to use, intuitive, and provide a positive experience for the user. This includes considering the needs of people with disabilities and making sure that the digital product is accessible to as many people as possible. Digital UX designers take into account factors such as the user’s emotions, needs, and motivations, as well as the physical and digital environments in which the product will be used.

To achieve this goal, digital UX designers use a variety of techniques and tools, including user research, prototyping, testing, and data analysis. They work to understand the needs and goals of users and design digital products that meet those needs in a way that is both functional and aesthetically pleasing. Ultimately, the aim of digital UX design is to create digital products that are usable, accessible, and enjoyable for everyone.

SPOTLIGHT: Inclusive User Testing

A number of new intermediary organizations have emerged over the past couple of years to help broker inclusive user testing.  Fable, for example, is an inclusive user testing company that enables software or web designers to connect to people with disabilities remotely and on-demand to accelerate user research, design, and development.[1]  Sometimes modeled as social enterprises, in Canada these include IncluCity Calgary and the Toronto-based GRIT.

 


  1. Fable. About Fable [website]. https://makeitfable.com/about-fable/

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