Index to the Print Version
Index
Caleb Tozzi
Note: This index is for the print version of the textbook. If you are reading the book online, there are no page numbers. When reading online, please use CTRL+F on a PC or Command+F on a Mac to search for the terms you need rather than using this index.
Index
Access Services 31-64, 97-99, 115-119, 130-135, 151, 159, 166-171
Roles in 58
Accessibility 43, 235, 238-240
Barriers to 44
in Technology 43, 245-247, 277
ACRL (Association of College & Research Libraries) 33, 102
Active Shooter 115, 119
ADA (Americans with Disabilities Act) 43-44
Affirmative Action 236-237
ALA (American Libraries Association) 43, 205, 316
Freedom to Read Statement 211-213
IFC (Intellectual Freedom Committee) 113, 206-207
Alysa Hernandez (Interviewee) 13-14, 98-99, 214, 287
Antiracism 248-250
See also Racism
Barcodes 189-190
Bias 20, 65, 74, 153, 231-233, 238-240, 245, 250-251, 267, 271, 282, 289, 315
in Conflict Management 38
Overcoming 74, 232, 267
Unconscious 19, 21, 231-233, 267, 282
Book Bans 69, 222, 224
Book Renewals 8, 99, 178-179, 280
Book Repair 51, 78, 192
Brett, Yvonne (Interviewee) 3-4, 116, 202, 220, 283, 287-288
Budget 94
See also Funding
Fundraisers 88-90
Grants 91-93
Management 55
Restrictions 82-84
Spending 81-82
Underfunding 60, 251-254
California Library Association 77-78
California School Library Association 78, 101
Christina Lorenzo (Interviewee) 21-22, 116-118, 165, 223-224, 285-286, 324-325
Circulation Services
Library techs’ role in 181-183, 190-197
Patron registration as 183-188
Circulation Software 90, 178-181, 194-195
Civil Rights 249
Classification Systems 151
Adopting New 162
Alternative 159-162
Brian Deer 161-162
Dewey Decimal 11, 16, 152-154, 161, 197
FindIt! 159-160, 163-164
Genrefication 160-161, 165
Library of Congress 154-157
Patrons’ Experiences with 157-158
Classism 253-254, 266
Communication
Across Differences 36, 47, 67-68
In-Person 46
Non-Verbal 34-35
People Skills 34
With Colleagues 46
With Patrons 34-35
Written 46
Community 303-304
Events 40-41
Linguistic 74
Participation 67
Values 66
Competencies for Patron Interaction 57
Conflict management 35-40, 120-122
Copyleft 334-335
Copyright 49, 78, 154, 175-176, 334-335
Act 175-176
The First Sale Doctrine and 176-178
COVID-19 24, 27, 92-93, 120, 131-132, 138, 165, 217, 285, 305-309
Cultural humility 64-68, 71, 243, 268-272, 293, 320
Pillars of 66-67
Cultural Wealth 254-255
Cultures
Differences between 61-62, 268, 270-271
Literacy 321
Customer Service 4, 13, 22, 40, 278-279, 182
Danielle Davis (Interviewee) 5-6, 60-62, 136-137, 164, 214-215, 278-279, 333-334
Data
Collection and use of 48, 97-99, 131, 184, 204-205
Databases 85-86, 95, 209
DEI (Diversity, Equity, Inclusion) 233
Critiques of 236-238
Digital Literacy 137
Disability justice 238-240
Disasters 47, 78, 105-110, 115, 5124-125, 185
Planning for 123-124, 127
Displays 170-171
Diversity 29, 64-68, 205, 212, 233-238, 251, 255, 267, 280, 311, 316
Initiatives 65-66
Donations
Materials 90
Monetary 90-91
Elisa Hernandez (Interviewee) 15-16, 101-102, 114, 182, 193, 215, 218-219, 223, 279
Emergency
Medical 36
Procedures and planning 57, 105-106
Emotional Intelligence 239
Emotional Labor 36-37!, 63, 264-267
Empowermentors Collective 65
Equity 68, 234-235, 243, 251
Evaluation of staff 56
EveryLibrary (Organization) 92, 101
Facilities Issues 53-54, 105
FERPA (Family Educational Rights and Privacy Act) 49, 209
Fines 87-88, 197-204, 279-290
See also Library, Fines
Friends of the Library 89
Funding 94
See also Budget
Fundraisers 88-90
Grants 91-93
Lottery 83
Sources and Trends 84-87
Title II 95
Use of Data in 97-99
Underfunding 60
Hiring 56
Homelessness 73, 77, 122, 187, 324-325
Homeschooling 5
Hospitality 264, 272-278
IDEA (Inlusion, Diversity, Equity, & Accessibility), See DEI (Diversity, Equity, Inclusion)
Impact Measurement, See Services, Assesment
Infopeople (Organization) 67
Information Literacy 321, 336
Interlibrary Loan 17, 40, 85
Job Satisfaction 58-59, 68
Johnny Rodriguez (Interviewee) 27-28, 118-119, 119-120, 325-327
Justice 235, 238-240, 243, 280-281, 291, 311
Kiana Ramirez (Interviewee) 23-24, 217-218
LaDonna Hankins-Ramirez (Interviewee) 11-12, 116, 165, 215-216, 224-225, 227
Leadership 54-57, 327-330
Examples 330-335
LGBTQ+ 62, 184, 185
Libraries
Academic 13, 17, 19, 27, 59, 63, 69, 384-86, 98-99, 118, 131, 135, 143, 154, 157, 158, 166, 183-184, 270, 314
Core Values of 60
Future of 304
Hospitality in 272
Marine Corps 5, 61, 72, 136-137, 163, 164, 214-215, 218, 279, 333-334
Proposing changes in 7, 327-330
Public 5-6, 15-16, 21-22, 33, 42, 59, 63, 68-69, 70, 72, 73, 74, 77, 82, 86-87, 88, 89, 95, 101-102, 111, 112, 116-118, 123, 125-126, 131, 132, 134, 136-137, 142-143, 159-160, 163-164, 165, 184, 185, 186-187, 191, 193, 193-194, 196, 199, 202, 218-219, 223-224, 227, 232, 252-254, 263, 267, 270, 279, 280-281, 285-286, 306, 310-316, 321, 324-325
School 3-4, 7-8, 9-10, 11-12, 23-24, 25-26, 29-30, 32-33, 48, 51, 59, 63-64, 69, 72-73, 84-85, 88-90, 90-91, 92, 93-94, 94, 95-96, 99, 100, 101-102, 111, 112, 115-116, 125, 133-134, 137, 138-140, 151, 165, 202-203, 208-209, 212, 215-216, 220-223, 224-225, 276, 283-285
Structure of 57, 58, 86-87
Support for 40-41, 100-102
Library
Advocacy 92, 196-197, 325-327, 336
Classification Systems, See Classification Systems
Collection 31, 84, 85-86, 89, 90, 174, 194-195
Conduct 36, 120-123, 188
Culture 65, 225, 240-243, 268, 288, 295
Design 116, 125, 166, 244, 255, 275-276
Emergencies 36, 105-106, 116, 123
Facilities 55, 106-107
Fines 87-88, 99, 175, 182-183, 196, 197, 279-289, 322
Governing Bodies 111, 252-253
Materials 85, 91-92, 108, 181-183, 188-193, 201, 275
Performance Standards 251-254
Policy 38, 45, 57, 88, 99, 106, 114-115, 120, 122, 140, 185-186, 202-203, 206, 212, 266-267, 283-284, 289, 321-323, 324, 328
Programs 5, 15, 21, 40-41, 84, 87, 93, 135, 263, 274, 305-307, 311, 312, 313-314, 316, 319, 333
Safety 16, 106, 113-114, 115-119
Security 35-36, 115
Space 43-44, 47-48, 53-54, 167, 264, 275-276, 317
Statistics, See Data
The California State 131
Websites 276-278
Library Accessibility Alliance 44
Library Management Software, see Circulation Software
Library Recovery 124-126
Library Techs 59, 63, 72-74, 157, 181, 213
Library Workers of Color 67
LMT (Library Media Tech) 41, 48, 51, 59, 63-64, 69, 72-74, 85, 93-94, 115-116, 125, 130, 134, 137, 138-140, 157, 192, 208-211, 215-216, 217-218, 220-223, 224-225, 322-323
Loan Control 191-192
Lora Diaz (Interviewee) 7-8, 99, 116, 196-197, 202, 220-222, 283-285, 307, 331-333
Magazines 42, 167, 178, 183
Maker-Spaces 41, 53, 133-134, 143, 336
Materials
See also Library, Materials
Damaged 192
Organizing 151
Overdue 3, 7, 9, 11, 15, 25, 29, 48, 63, 87-88, 179, 184, 195, 196, 203-204, 276, 280, 287
Replacement Fees 39, 87-88, 180, 186, 201-204
Returns 193
Shifting 47-48, 166, 169
Melissa Englehart (Interviewee) 9-10, 217, 224
Mental flexibility 34
Mentoring 50
MLIS (Master’s in Library and Information Science Degree) 6, 14, 58
MLIS (Master’s of Library Science), see MLIS (Master’s in Library and Information Science Degree)
Natural Disasters 107, 109, 125
Octavio O. Hernandez (Interviewee) 17-18, 99, 216, 227-228, 309, 334-335
Off-limits issues 39
Outreach 21, 40-41, 271
PTA (Parent/Teacher Associations) 89
Patron
Engagement 76
Identification 185
Needs 274
Patrons of Color 120
Registration 183-188
Rights 188
Teaching 35, 213-214
Performance Goals 75-77
See also Services, Assessment of
Personally Identifying Information 112-113, 137, 184-185, 206 208, 210-211, 214-217
Podcasts 42, 44, 126, 261
Police 39, 77, 117-123, 127, 223-224
See also Library, Security
Privacy 49, 69, 112-113, 122, 135, 137-138, 164, 179-180, 184, 188, 193-194, 204-230, 276
Professional Development 50-51, 75-78, 139, 148
Programming 5, 21, 128, 135-137, 183, 187, 274, 305-306, 311-319, 333-334
Promotion, See Outreach
Rachel Schneider (Interviewee) 29-30, 216, 225
Racism 64, 79, 231-233, 242, 245-259, 266, 270-271, 278-280, 281-282
See also Antiracism
RFID 189-190, 193
Rocky Herrera (Interviewee) 19-20, 246-247, 302-303
Schoolsite Council (Organization) 100-101
Self-checkout 190-191, 219
Services
Accessibility in 43
Assessment of 55-56
Children’s 9-10, 21, 313-314
Internet 131-132, 138, 148, 299, 307
Patron-driven 41
Photocopying 132-133
Printing 131-132, 148
Reentry 315-316
Shannon Rapo (Interviewee) 25-26, 222-223, 226-227
Shelf Reading 51, 168
Social Media 5, 41, 137, 165, 203-204
SOPIPA (Student Online Personal Information Protection Act) 210-211, 228
Special Libraries Association 77
Stacks Maintenance 166-170
Staff-facilitated checkout 190-191
Targeted Universalism 244-247
Tax Revenue 94
Technology
1:1 Initiatives 138-139
Assistive 43, 245-247, 256
Circulating 134
Digital Literacy 137-138
Education 15, 135
Emerging 42, 44, 55, 135-137, 142-146, 316-319
Handling 53
Informed Services 41, 53
Internet Access 131-132, 138, 148, 245, 307
Learning to use 41
Podcasts 42, 44
Printing 131-133
RFID 189-190
Scanning 133
Skills 41-42
Technical support 139
Textbooks 3, 7, 11, 13, 17, 32-33, 63, 98, 140, 202, 214, 220-221, 325
Title IX 43, 49
Training 49-51, 77-78, 137-138, 141-142, 272-273
Websites 276-278, 299
Whiteness 64-65, 79-80, 240-243, 251-253, 256-257, 259, 288
Workplace
Conflict 71-72
Culture 70-75
Expectations 70-75
Xenophobia 254, 266
Yvonne Brett (Interviewee) 3-4, 116, 202, 220, 283, 287-288
