This Pop-up Planning Guide details the timelines and activities undertaken to plan and run a pop-up health and social services event. The IMPACT[1] team in Lethbridge, Alberta ran a series of seven pop-ups over two years. Through a process of continual feedback, the approach to implementation was modified over time. The information contained in this planning guide represents the final iteration of the pop-up model as implemented in Lethbridge.
One critical step not outlined in this planning guide is relationship development with local stakeholders. In Lethbridge, we had a Core Team that included representatives from the municipality, local service providing organizations, the regional health service authority, and members of the community. This team made important decisions about where to hold each pop-up, which service providers to invite, and how best to let the community know about upcoming pop-ups. The existing relationships this core team had in the community were important to ensure the pop-ups were a success.
- Innovative Models Promoting Access-to-Care Transformation (IMPACT) was a five year (2013-2018), CIHR-funded participatory research project to increase access to primary healthcare (PHC) for vulnerable populations. Local Innovation Partnerships (LIPs) were developed in communities where access issues were identified. Set in three Australian states (New South Wales, South Australia and Victoria) and three Canadian provinces (Alberta, Ontario and Québec), each LIP was created to (1) identify vulnerabilities and access issues faced by local communities and (2) design and implement an innovative intervention to increase access to care. The Alberta project team identified the region of north Lethbridge where people are underserved by, and struggle to connect with, primary healthcare services. Working closely with stakeholders, the Alberta LIP identified engagement with and approachability of PHC services as key access issues that should be addressed by an intervention. The LIP designed and implemented a series of pop-up health and community services events that brought together PHC service providers to different locations in North Lethbridge. Click here to learn more about IMPACT. ↵