Principles: In Lethbridge, principles that guided each pop-up were developed through a deliberative forum held early in the planning process. These principles guided our decisions and actions for the duration of project

• Work together differently
• Meet people where they are
• Prioritize meaningful relationships
• No one is turned away

Practices: The following practices became core elements of each pop-up. Further information on some of these is provided in the following powerpoint slides which were used guide the rehearsals.

• Common approach to greeting attendees – How’s your 5?
• Plain language communication at each service provider table
• Provision of services, not just information
• Coming out from behind tables
• Spending time and meaningful interactions
• Everyone is a navigator
• Warm handoffs
• Commitment to collaboration and networking

Click here to view slides from our rehearsals or contact us to receive an editable copy.