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If you prefer not to wait on hold, you can use Frontier Airlines®’s live chat feature. Simply visit their website, go to the Help section, and click on the chat option to get connected with a live representative.
Reaching Out on Social Media
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The Frontier Airlines® mobile app is another convenient way to contact customer support. You can easily call or chat with a representative directly from the app, making it easy to get help wherever you are.
Emailing Frontier Airlines® Customer Support
For non-urgent matters, emailing Frontier Airlines® is an option. While response times can vary, emailing gives you a written record of your communication and ensures your issue is properly documented.
Step-by-Step: Talking to a Live Person via Phone
Listen to the automated prompts and choose the option that best corresponds to your issue. If you’re asked to enter your booking number or itinerary, but you don’t have it, pressing “0” may help you bypass this step. Repeating words like “agent” or “representative” can also speed up the process of connecting with a live person.
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