Pressbooks
Customex Solutions is a Dubai-based customer experience consulting firm dedicated to helping organisations elevate their client interactions and service standards. Established in 2010 by a team of Middle Eastern professionals passionate about improving customer experience across the region, Customex specialises in metrics-driven measurement and enhancement of overall customer experience through services such as mystery shopping, customer satisfaction surveys, competitive intelligence, compliance audits and Net Promoter Score (NPS) assessments. mspa mystery shopping providers association