This resource introduces the Wells Fargo scandal which broke in 2013 after reports of unauthorized accounts surfaced. Employees reported that the sales quotas they were required to meet were unreasonable and that they were encouraged to participate in unethical tactics to meet their sales goals. In 2020, Wells Fargo agreed to pay $3 billion in fines for creating over 2 million of secret accounts without customer authorization.

For more details, review the case study here: https://ethicsunwrapped.utexas.edu/video/wells-fargo-fraud

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Leading the Way: A Path Towards Ethical Leadership Copyright © by Thomas Edison State University and Kelly Alverson is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.

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