Bureau of Labor Statistics (2018). Occupational Outlook Handbook, Instructional Coordinators Summary. Retrieved April 16, 2018, https://www.bls.gov/ooh/education-training-and-library/instructional-coordinators.htm
Bednarz, F., “Building Up Intercultural Competences: Challenges and Learning Processes,” in Building Intercultural Competencies: A Handbook for Professionals in Education, Social Work, and Health Care, eds. Maria Giovanna Onorati and Furio Bednarz (Leuven, Belgium: Acco, 2010), 39.
Bennett, J. M., “Cultivating Intercultural Competence,” in The Sage Handbook of Intercultural Competence, ed. Darla K. Deardorff (Thousand Oaks, CA: Sage, 2009), 127–34.
Bobot, L., “Conflict Management in Buyer-Seller Relationships,” Conflict Resolution Quarterly 27, no. 3 (2010): 296.
Cai, D. A. and Edward L. Fink, “Conflict Style Differences between Individualists and Collectivists,” Communication Monographs 69, no. 1 (2002): 67–87.
Canary, D. J. and Susan J. Messman, “Relationship Conflict,” in Close Relationships: A Sourcebook, eds. Clyde Hendrick and Susan S. Hendrick (Thousand Oaks, CA: Sage, 2000), 261–70.
Candland, D. K., Feral Children and Clever Animals: Reflections on Human Nature (New York: Oxford University Press, 1995).
Fiedler, F. E., A Theory of Leadership Effectiveness (New York: McGraw-Hill, 1967).
French Jr., J. R. P., and Bertram Raven, “The Bases of Social Power,” in Studies in Social Power, ed. Dorwin Cartwright (Ann Arbor, MI: Institute for Social Research, 1959), 150–67.
Gates, S., “Time to Take Negotiation Seriously,” Industrial and Commercial Training 38 (2006): 238–41.
Hargie, O., Skilled Interpersonal Interaction: Research, Theory, and Practice (London: Routledge, 2011), 406–7, 430.
Isenhart, M. W. and Michael Spangle, Collaborative Approaches to Resolving Conflict (Thousand Oaks, CA: Sage, 2000), 26.
Johnson, K. L. and Michael E. Roloff, “Correlates of the Perceived Resolvability and Relational Consequences of Serial Arguing in Dating Relationships: Argumentative Features and the Use of Coping Strategies,” Journal of Social and Personal Relationships 17, no. 4–5 (2000): 677–78.
Macintosh, G. and Charles Stevens, “Personality, Motives, and Conflict Strategies in Everyday Service Encounters,” International Journal of Conflict Management 19, no. 2 (2008): 115.
Markman, H. J., Mari Jo Renick, Frank J. Floyd, Scott M. Stanley, and Mari Clements, “Preventing Marital Distress through Communication and Conflict Management Training: A 4- and 5-Year Follow-Up,” Journal of Consulting and Clinical Psychology 61, no. 1 (1993): 70–77.
National Association of Colleges and Employers, Job Outlook 2011 (2010): 25.
Opdal, P. M., “Curiosity, Wonder, and Education Seen as Perspective,” Studies in Philosophy and Education 20 (2001): 331–44.
Ridge, A., “A Perspective of Listening Skills,” in Perspectives on Listening, eds. Andrew D. Wolvin and Carolyn Gwynn Coakley (Norwood, NJ: Alex Publishing Corporation, 1993), 5–6.
Shalev, S., “Solitary Confinement and Supermax Prisons: A Human Rights and Ethical Analysis,” Journal of Forensic Psychology Practice 11, no. 2 (2011): 151.
Sillars, A. L., “Attributions and Communication in Roommate Conflicts,” Communication Monographs 47, no. 3 (1980): 180–200.
Williams, K. D. and Lisa Zadro, “Ostracism: On Being Ignored, Excluded, and Rejected,” in Interpersonal Rejection, ed. Mark R. Leary (New York: Oxford University Press, 2001), 21–54.
Cragan, J. F., and David W. Wright, Communication in Small Group Discussions: An Integrated Approach, 3rd ed. (St. Paul, MN: West Publishing, 1991), 120.
Hargie, O., Skilled Interpersonal Interaction: Research, Theory, and Practice (London: Routledge, 2011), 406–7, 430.
House, R. J., and Terrence R. Mitchell, “Path-Goal Theory of Leadership,” Journal of Contemporary Business 3 (1974): 81–97.
Lewin, K., Ronald Lippitt, and Ralph K. White, “Patterns of Aggressive Behavior in Experimentally Created ‘Social Climates,’” Journal of Social Psychology 10, no. 2 (1939): 269–99.
Wood, J. T., “Leading in Purposive Discussions: A Study of Adaptive Behavior,” Communication Monographs 44, no. 2 (1977): 152–65.
Cooper, R.K., and Sawaf, A., Executive EQ, Emotional Intelligence in Leadership and Organizations (New York: Perigree Book, 1997), xiii.
Darnall, R.W., “The Emerging Role of the Project Manager,” PMI Journal (1997): 64.
Einsiedel, A.A., “Profile of Effective Project Managers,” Project Management Journal 18 (1987): 5.
Schein, E., “Organizational Culture,” American Psychologist 45
Thamhain, H.J., “Developing Project Management Skills,” Project Management Journal 22 (1991): 3.
Verma, V.K., Human Resource Skills for the Project Manager (Sylvia, NC: PMI Publications, 1996), 145–75.
ASTD and NGA (2001). A Vision of E-Learning for America’s Workforce. Retrieved March 16, 2006, http://www.astd.org/NR/rdonlyres/8C76F61D-15FD-4C57-8554-D7E940A59009/0/pp_jh_ver.pdf
“A primer on course design/using a modular approach to course design” Boise State University. Retrieved May 16, 2018 from https://sites.google.com/a/boisestate.edu/si2013/self-serve-resources/a-primer-on-course-design/using-a-modular-approach-to-course-design
CHEA, Council for Higher Education Accreditation, 2001 Annual Conference The Many Dimensions of Quality Assurance. 22 January 2001,New Orleans, LA, USA. Retrieved March 16, 2006, http://www.chea.org/Events/01_01_folder/jan01_preliminary.html
EFQUEL, 2006. European Foundation for Quality in eLearning. Retrieved March 16, 2006, http://www.qualityfoundation.org/
Fenrich, P. (2005). Creating Instructional Multimedia Solutions: Practical Guidelines for the Real World. Santa Rosa, CA: Informing Science Press.
ISO 9000, The Benjamin Franklin Institute of Global Education. (2001). Distance education: Quality assurance initiative. Retrieved April 5, 2004, http://www.academyWeb.com/DEQA
Pond, W. K. (2002). Twenty-First Century Education and Training: Implications for Quality Assurance. The Internet and Higher Education. 4, 185–192
QAA, Quality Assurance Agency for Higher Education (UK). Press Release 1998. Retrieved May 23, 2006, http://www.qaa.ac.uk/news/media/pressreleases/15_pr_1998.asp
“Standards from the Quality Matters Higher Education Rubric”, 5th Edition. Quality Matters. Retrieved from https://www.qualitymatters.org/sites/default/files/PDFs/StandardsfromtheQMHigherEducationRubric.pdf
Stephenson, J. (2005) Definitions of Indicators of Quality on the Application of ICT to University Teaching. Paper for workshop at Tarragona, Spain. September 20th 2005. Retrieved May 22, 2006, http://cms.eun.org/shared/data/pdf/qual_onlinehe.pdf
USNEI—United States Network for Education Information. (2001). Accreditation Described. Retrieved May 22, 2006, http://www.ed.gov/NLE/USNEI/us/accred-whatis.html
Anderson, T. & Elloumi, F. (2004). Theory and practice of online learning. Athabasca: Athabasca University.
Bates, A.W. (2015). Teaching in a Digital Age. https://opentextbc.ca/ teachinginadigitalage/.
Colwell, B. (2002). Near misses: Murphy’s law is wrong. Computer, 35(4), 9–12.
Dede, C. (2007). Emerging educational technologies and neomillennial learning styles. 2007 ELI Annual Meeting Podcast, May, 1, 2007. http://connect.educause.edu/display/16662
Dick, W. & Carey, L. (1990). The systematic design of instruction (3rd ed.). Glenville, IL: Harper Collins Publishers.
Raines, C. (2003). Connecting generations: The sourcebook for a new generation. Menlo Park, CA: Crisp Publications.
Sims, R. (2006). Beyond instructional design: Making learning design a reality. Journal of Learning Design, 1(2), 1–7. http://www.jld.qut.edu.au
Chartier, E., (n.d.) Retrieved from http://www.azquotes.com/quote/558019
Fenrich, P. (2005). Creating Instructional Multimedia Solutions: Practical Guidelines for the Real World. Santa Rosa, CA: Informing Science Press.
Friere, P., (2004) Pedagogy of Indignation Boulder CO: Paradigm
Gagne, R., Briggs, L. & Wager, W. (1988). Principles of instructional design (3rd ed.). New York, NY: Holt, Rinehart and Winston.
Keller, J. (1987). Strategies for stimulating the motivation to learn. Performance and Instruction, 26(8), 1–7.
Angelo, T. A. & Cross, K. P. (1993). Classroom Assessment Techniques: A Handbook for College Teachers (2nd ed.). San Francisco, CA: Jossey-Bass Publishers.
© 2018 William and Flora Hewlett Foundation
Jeff Gallant ACHE OER Conference Athens Al 2-2-18
Women’s empowerment through openness: OER, OEP and the Sustainable Development Goals
For Developing Nations https://wikieducator.org/images/9/90/PID_188.pdf
Except where otherwise noted, content on this site is licensed under a Creative Commons Attribution 4.0 International Licence.
Organisation for Economic Co-operation and Development Centre for Educational Research and Innovation
Expert Meeting on Open Educational Resources David Wiley, Utah State University Center for Open and Sustainable Learning https://www.hewlett.org/wp-content/uploads/2016/08/HistoryofOER.pdf
Bates, A. (1981) ‘Some unique educational characteristics of television and some implications for teaching or learning’ Journal of Educational Television Vol. 7, No.3
Bates, A. and Gallagher, M. (1977) Improving the Effectiveness of Open University Television Case-Studies and Documentaries Milton Keynes: The Open University (I.E.T. Papers on Broadcasting, No. 77)
Durbridge, N. (1983) Design implications of audio and video cassettes Milton Keynes: Open University Institute of Educational Technology
Grundin, H. (1981) Open University Broadcasting Times and their Impact on Students’ Viewing/Listening Milton Keynes: The Open University Institute of Educational Technology
Means, B. et al. (2009) Evaluation of Evidence-Based Practices in Online Learning: A Meta-Analysis and Review of Online Learning Studies Washington, DC: US Department of Education
Sweller, J. (1988) Cognitive load during problem solving: effects on learning, Cognitive Science, Vol. 12
Vygotsky, L.S. (1987). Thinking and speech, in R.W. Rieber & A.S. Carton (eds.), The collected works of L.S. Vygotsky, Volume 1: Problems of general psychology (pp. 39–285). New York: Plenum Press. (Original work published 1934.).
Asgari, M. & Kaufman, D. M. (2004). Intrinsic motivation and game design. Presented by first author at the 35th Annual Conference of the International Simulation and Gaming Association (ISAGA), and Conjoint Conference of Swiss, Austrian, German Simulation & Gaming Association (SAGSAGA), Munich, Germany, September.
Bandura, A. (1986). Social foundations of thought and action: A social cognitive theory. Englewood Cliffs, NJ: Prentice Hall.
Baranowski, T., Baranowski, J., Cullen, K. W., Marsh, T., Islam, N., Zakeri, I., et al. (2003). Squire’s quest! Dietary outcome evaluation of a multimedia game. American Journal of Preventive Medicine, 24(1), 52–61.
Boethel, M. & Dimock V. (1999). Constructing Knowledge with Technology: A Review of the Literature. Austin, TX: Southwest Educational Development Laboratory.
British Educational Communications and Technology Agency (Becta) (2001). What aspects of games may contribute to education? Computer Games in Education project. Retrieved August 18, 2006 from http://www.becta.org.uk/research/research.cfm?section=1&id=2826.
Csikszentmihalyi, Mihaly (1990). Flow: The Psychology of Optimal Experience. New York: Harper and Row.
Dempsey, J. V., Lucassen, B. A., Haynes, L.L. & Casey, M. S. (1996). Instructional applications of computer games. Paper presented at the American Educational Research Association, April 8–12, New York.
Dickey, M. (2005). Engaging by design: How engagement strategies in popular computer and video games can inform instructional design. Education Technology Research and Development 53 (2), 67–83.
Fabricatore, C. (2000). Learning and videogames: An unexplored synergy. Paper presented at International Conference of the Association for Educational Communications and Technology, Denver, Colorado, October 25–28.
Forest, C. (2006, June 22). Canadian entertainment and media market maturing at a steady pace. Toronto: PriceWaterhouseCoopers. Retrieved October 30, 2006 from http://www.pwc.com/extweb/ncpressrelease.nsf/docid/0EE0753076513A1C852571940070FCCC.
Gamasutra (2006). https://www.gamasutra.com.
Gee, J. P. (2003). What Video Games Have to Teach Us About Learning and Literacy. New York: Palgrave.
Gredler, M. E. (2004). Games and simulations and their relationships to learning. In Jonassen, D. H. (ed.), Handbook of Research on Educational Communications and Technology, Mahwah, NJ: Lawrence Erlbaum Associates, pp. 571–581.
Kaiser Family Foundation (2002). Fact sheet: Children and video games. Retrieved March 15, 2005 from Kaiser Family Foundation website: http://www.kff.org/entmedia/3271-index.cfm.
Kaufman, D. M., Mann, K. V. & Jennett, P. A. (2000). Teaching and Learning in Medical Education: How Theory Can Inform Practice. Edinburgh: Association for the Study of Medical Education.
Kirriemuir, J. and McFarlane, A. (2004). Literature Review in Games and Learning. Bristol, UK: Futurelab. Retrieved August 21, 2006 from http://www.futurelab.org.uk/download/pdfs/research/lit_reviews/Games_Review1.pdf.
Kirriemuir, J. (2006a). Rollercoaster Tycoon in Kelley’s Island. Retrieved August 21, 2006 from http://silversprite.blogspot.com/.
Kolb, D. A. (1984) Experiential Learning: Experience as the Source of Learning and Development. New Jersey: Prentice-Hall.
Lieberman, D. A. (2001). Management of chronic pediatric diseases with interactive health games: Theory and research findings. Journal of Ambulatory Care Management 24(1), 26–38.
McCombs, B. & Whistler, J.S. (1997). The Learner-Centered Classroom and School: Strategies for Increasing Student Motivation and Achievement. San Francisco: Jossey-Bass Publishers.
Mitchell, A. & Savill-Smith, C. (2004). The Use of Computer and Video Games for Learning: A Review of the Literature. London: Learning and Skills Development Agency.
Naismith, L., Lonsdale, P., Vavoula, G. & Sharples, M. (2004). Literature Review in Mobile Technologies and Learning. Bristol, UK: Futurelab. Retrieved August 21, 2006 from http://www.futurelab.org.uk/download/pdfs/research/lit_reviews/futurelab_review_11.pdf.
Prensky, M. (2001a). Digital game-based learning. New York: McGraw-Hill.
Prensky, M. (2001b, October). Digital natives, digital immigrants. On the Horizon (NCB University Press 9(5), 2–6.
Roubidoux, M.A., Chapman, C.M., Piontek, M.E. (2002). Development and evaluation of an interactive web-based breast imaging game for medical students, Academic Radiology, 9(10), 1169–1178.
Sauvé, L., Renaud, L & Kaufman, D. (2005a). Games andsimulations: Theoretical underpinnings. Paper presented at Digital Games Research Association (Di-GRA) conference, June 16–20, Vancouver, British Columbia, Canada.
Sauvé, L., Renaud, L, Kaufman, D. & Marquis, J-S. (Under review). Distinguishing between games and simulations: A systematic review. Retrieved August 22, 2005 from http://www.sageforlearning.ca.
Schank, R. & Neaman, A. (2001). Motivation and failure in educational simulation design. In K. D. Forbus & P. J. Feltovich (Eds.), Smart Machines in Education: The Coming Revolution in Educational Technology (pp. 37–69). Cambridge, MA: MIT Press.
Schwab, G. & Göth, C. (2005). Mobile learning with a mobile game: Design and motivational effects. Journal of Computer Assisted Learning 21, 204–216.
Seely Brown, J. (2002). Growing up digital: how the web changes work, education, and the ways people learn. USDLA Journal, 16(2).
Squire, K. (2005). Game-based Learning: Present and Future State of the Field. Saratoga Springs, NY: MASIE Center E-learning Consortium.
Steinman, R. A. & Blastos, M. T. (2002). A trading-card game teaching about host defence, Medical Education, 36, 1201–1208.
Vygotsky, L. (1978). Mind in Society. Cambridge, MA: Harvard University Press.
Watters, C., Oore, S., Shepherd, M., Abouzied, A., Cox, A., Kellar, M., et al. (2006). Extending the use of games in health care. Paper presented at Hawaii International Conference on the System Sciences (HICSS39), Hawaii, January 3–9.
Wright, A. (2006). Mobile phones could soon rival the PC as world’s dominant Internet platform. Ipsos News Center, April 18. Retrieved August 18, 2006 from http://www.ipsos-na.com/news/pressrelease.cfm?id=3049.
Berners-Lee, T. (1999). Talk at the MIT Laboratory for Computer Science (LCS) 35th anniversary celebrations [transcript]. Retrieved November 1, 2007, from http://www.w3.org/1999/04/13-tbl.html
Chirnside, Derek. (2006). Blog event [community discussion post; March 20, 2006]. Retrieved November 1, 2007, from http://home.learningtimes.net/learningtimes?go=67023 [login required].
Desilets, A., Paquet, S. & Vinson, N. G. (2005). Are wikis usable? In A. Desilets (Ed.), Proceedings of the 2005 International Symposium on Wikis (pp. 3–15). New York, NY: ACM Press.
Hasher, L. & Zacks, R.T. (1979). Automatic and effortful processes in memory. Journal of Experimental Psychology: General, 108(3), 356–388. Retrieved January 21, 2008, from http://content.apa.org/journals/xge/108/3/356
Hewitt, J. (2001). Beyond threaded discourse. International Journal of Educational Telecommunications, 7(3), 207–221.
Lavin, R. & Tomei, J. (2006). An investigation into the usability of wikis. In Pacific Association for Computer Assisted Language Learning [PacCALL] (Ed.), CALL Directions: New Identities and New Communities [PacCALL2005 Conference Proceedings], 1–10. Retrieved November 1, 2007, from http://paccall.org/Interact/mod/resource/view.php?id=207 [guest access
Lord, Albert Bates (1995) The Singer Resumes the Tale (edited posthumously by Mary Louise Lord). Ithaca, NY: Cornell University Press.
Maguire, Jack (1998). The Power of Personal Storytelling. New York: Tarcher/Putnam
Morgan, M. C. (2004). Notes towards a rhetoric of wiki. Paper Presented at CCCC 2004, San Antonio TX, March 26, 2004. Retrieved November 1, 2007, from http://biro.bemidjistate.edu/~morgan/wiki/wiki.php/RhetoricOfWiki/RhetoricOfWiki
Rick, J. & Guzdial, M. (2006). Situating CoWeb: A scholarship of application. International Journal of Computer-Supported Collaborative Learning, 1(1), 89–115.
Rosenberg, Scott (1999, May 28). Fear of links [Salon.com column (May 28, 1999)]. Retrieved November 1, 2007, from http://www.salon.com/tech/col/rose/1999/05/28/weblogs/index.html
Tomei, J. & Lavin, R. S. (2007). Avoiding the bleeding edge of wikis. Essential Teacher, 4(2), 26–29.
Weinberger, D. (2002). Small Pieces, Loosely Joined: A Unified Theory of the Web. Cambridge, MA: Perseus Pub.
Glazer, E. M., Hannafin, M. J., Polly, D., & Rich, P. J. (2009). Factors and interactions influencing technology integration during situated professional development in an elementary school. Computers in the Schools, 26(1), 21–-39.
Lawless, K. A., & Pellegrino, J. W. (2007). Professional development in integrating technology into teaching and learning: Knowns, unknowns, and ways to pursue better questions and answers. Review of Educational Research, 77(4), 575–-614.
Molnar, A. (Ed.). (April, 2017). Virtual schools in the U.S. 2017. Boulder, CO: National Education Policy Center (NEPC). Retrieved from: http://nepc.colorado.edu/publication/virtual-schools-annual-2017
New Media Consortium. (2017). Horizon report: Higher education edition. Retrieved from: http://cdn.nmc.org/media/2017-nmc-horizon-report-he-EN.pdf
Persichitte, K. A., Young, S., & Dousay, T. A. (2016). Learner assessment in blended and online settings. In M. D. Avgerinou & S. P. Galamas (Eds.), Revolutionizing K-12 Blended Learning through the i2Flex Classroom Model (pp. 88–-102). Hershey, PA: IGI Global. doi: 10.4018/978-1-5225-0267-8
Polly, D., & Orrill, C. H. (2012). Developing technological pedagogical and content knowledge (TPACK) through professional development focused on technology-rich mathematics tasks. The Meridian, 15. Retrieved from http://ced.ncsu.edu/meridian/index.php/meridian/article/view/44/43
Puentedura, R. R.. (2014). Learning, technology, and the SAMR model: Goals, processes, and practices. Retrieved from http://www.hippasus.com/rrpweblog/archives/2014/06/29/LearningTechnologySAMRModel.pdf
Smaldino, S. E., Lowther, D. L., Mims, C., & Russell, J. (2014). Instructional Technology and Media for Learning (11th ed.). New York: Pearson.
Willcox, K. E., Sarma, S., & Lippel, P. H. (April, 2016). Online education: A catalyst for higher education reforms. Cambridge, MA: MIT Online Education Policy Initiative. Retrieved from https://oepi.mit.edu/files/2016/09/MIT-Online-Education-Policy-Initiative-April-2016.pdf
National Social Anxiety Center (2017). Public speaking anxiety and fear of brain freezes. Retrieved from http://nationalsocialanxietycenter.com/2017/02/20/public-speaking-and-fear-of-brain-freezes/.
Bureau of the Census. (2011). About the American community survey. Retrieved from http://www.census.gov/acs/www/about_the_survey/american_community_survey/.
Bureau of the Census. (2011). Demographic surveys. Retrieved from http://www.census.gov/aboutus/sur_demo.html
Coopman, S. J., & Lull, J. (2009). Public speaking: The evolving art. Boston, MA: Wadsworth Cengage.
Grice, G. L., & Skinner, J. F. (2009). Mastering public speaking: The handbook (7th ed.). Boston, MA: Pearson.
Lalwani, A. K. (2009, August). The distinct influence of cognitive busyness and need for closure on cultural differences in socially desirable responding. Journal of Consumer Research, 36, 305–316. Retrieved from http://business.utsa.edu/marketing/files/phdpapers/lalwani2_2009-jcr.pdf
Logan, J. R., and Zhang, C. (2010). Global neighborhoods: New pathways to diversity and separation. American Journal of Sociology, 115, 1069–1109.
Pew Forum on Religion & Public Life. (2008, February). Summary of key findings. In U.S. religious landscape survey. Retrieved from http://religions.pewforum.org/reports#
Russell, J. (1991). Inventing the flat earth. History Today, 41(8), 13–19.
Samovar, L. A., & McDaniel, E. R. (2007). Public speaking in a multicultural society. Los Angeles, CA: Roxbury.
Shahid, A. (2011, June 24). Rick Perry’s Jose Cuervo joke at Latino convention bombs in Texas, as governor mulls 2012 GOP bid. New York Daily News. Retrieved from http://www.nydailynews.com/news/politics/2011/06/24/2011-06-24_rick_perrys_jose_cuervo_joke_at_latino_convention_ bombs_in_texas_as_governor_mul.html
Tannen, D. (1994, December 11). The talk of the sandbox: How Johnny and Suzy’s playground chatter prepares them for life at the office. The Washington Post. Retrieved from http://www9.georgetown.edu/faculty/tannend/sandbox.htm
Vavra, T. G. (2009, June 14). The truth about truth in survey research. Retrieved from http://www.terryvavra.com/customer-research/the-truth-about-truth-in-survey-research
Allen, M., John E. Hunter, and William A. Donohue, “Meta-analysis of Self-Report Data on the Effectiveness of Public Speaking Anxiety Treatment Techniques,” Communication Education 38, no. 1 (2009): 54–76.
Bodie, G. D., “A Racing Heart, Rattling Knees, and Ruminative Thoughts: Defining, Explaining, and Treating Public Speaking Anxiety,” Communication Education 59, no. 1 (2010): 70.
Motley, M. T., “COM Therapy,” in Avoiding Communication: Shyness, Reticence, and Communication Apprehension, eds. John A. Daly, James C. McCroskey, Joe Ayres, Tim Hopf, and Debbie M. Ayers Sonandre (Cresskill, NJ: Hampton Press, 2009), 379–400.
Priem, J. S., and Denise Haunani Solomon, “Comforting Apprehensive Communicators: The Effects of Reappraisal and Distraction on Cortisol Levels among Students in a Public Speaking Class,” Communication Quarterly 57, no. 3 (2009): 260.
Bayer, T., Karen Curto, and Charity Kriley, “Acquiring Expertise in Discipline-Specific Discourse: An Interdisciplinary Exercise in Learning to Speak Biology,” Across the Disciplines: A Journal of Language, Learning, and Academic Writing 2 (2005), accessed March 15, 2012, http://wac.colostate.edu/atd/articles/bayer_curto_kriley2005.cfm.
Dannels, D. P., “Time to Speak Up: A Theoretical Framework of Situated Pedagogy and Practice for Communication across the Curriculum,” Communication Education 50, no. 2 (2001): 151.
Morgan, S. and Barrett Whitener, Speaking about Science: A Manual for Creating Clear Presentations (New York, NY: Cambridge, 2006), 9–16, 35–47.
Richmond, V. P., Derek R. Lane, and James C. McCroskey, “Teacher Immediacy and the Teacher-Student Relationship,” in Handbook of Instructional Communication: Rhetorical and Relational Perspectives, eds. Timothy P. Mottet, Virginia P. Richmond, and James C. McCroskey (Boston, MA: Pearson, 2006), 170.
Svinicki, M. and Wilbert J. McKeachie, McKeachie’s Teaching Tips, 13th ed. (Belmont, CA: Wadsworth, 2011): 55–71.
Adler, R. B. and Jeanne Marquardt Elmhorst, Communicating at Work: Principles and Practices for Businesses and the Professions, 8th ed. (Boston, MA: McGraw-Hill, 2005), 15.
Bartolome, F., “Nobody Trusts the Boss Completely—Now What?” in Harvard Business Review on Effective Communication (Boston, MA: Harvard Business School Press, 1999), 92.
Beebe, S. A., Timothy A. Mottet, and K. David Roach, Training and Development: Enhancing Communication and Leadership Skills (Boston, MA: Pearson, 2004).
Dannels, D. P., “Time to Speak Up: A Theoretical Framework of Situated Pedagogy and Practice for Communication across the Curriculum,” Communication Education 50, no. 2 (2001): 144.
Jay, A., “How to Run a Meeting,” in Harvard Business Review on Effective Communication (Boston, MA: Harvard Business School Press, 1999), 34.
Larkin, T. J. and Sandar Larkin, “Reaching and Changing Frontline Employees,” in Harvard Business Review on Effective Communication (Boston, MA: Harvard Business School Press, 1999), 152.
McCaskey, M. B., “The Hidden Messages Managers Send,” in Harvard Business Review on Effective Communication (Boston, MA: Harvard Business School Press, 1999), 128.
Morgan, S. and Barrett Whitener, Speaking about Science: A Manual for Creating Clear Presentations (New York, NY: Cambridge, 2006), 18.
Nichols, R. G. and Leonard A. Stevens, “Listening to People,” in Harvard Business Review on Effective Communication (Boston, MA: Harvard Business School Press, 1999), 14–15.
Ray, R. L., “Introduction: The Academic as Corporate Consultant,” in Bridging Both Worlds: The Communication Consultant in Corporate America, ed. Rebecca L. Ray (Lanham, MD: University Press of America, 1993), 6–8.
Thrush, E. A., “Bridging the Gaps: Technical Communication in an International and Multicultural Society,” Technical Communication Quarterly 2, no. 3 (1993): 275–79.
Toastmasters International, “Proposals and Pitches” accessed March 17, 2012, http://www.toastmasters.org/MainMenuCategories/FreeResources/NeedHelpGivingaSpeech/BusinessPresentations/ProposalsandPitches.aspx
Ulijn, J., Dan O’Hair, Matthieu Weggeman, Gerald Ledlow, and H. Thomas Hall, “Innovation, Corporate Strategy, and Cultural Context: What Is the Mission for International Business Communication?” Journal of Business Communication 37 (2000): 301.
Victor, D., “Cross-Cultural Communication” in Bridging Both Worlds: The Communication Consultant in Corporate America, ed. Rebecca L. Ray (Lanham, MD: University Press of America, 1993), 113.
Weinholdt, R., “Taking the Trauma Out of the Talk,” The Information Management Journal 40, no. 6 (2006): 62.