8.8 Frequently Asked Questions
What is a quotation?
A quotation is one way you may make use of a source to support and illustrate points in your essay. A quotation is made up of exact words from the source, and you must be careful to let your reader know that these words were not originally yours. To indicate your reliance on exact words from a source, either place the borrowed words between quotation marks or if the quotation is four lines or more, use indentation to create a block quotation.
Used effectively, quotations can provide important pieces of evidence and lend fresh voices and perspectives to your narrative. Used ineffectively, however, quotations clutter your text and interrupt the flow of your argument.
Use quotations at strategically selected moments. You have probably been told by teachers to provide as much evidence as possible in support of your thesis. But packing your paper with quotations will not necessarily strengthen your argument. The majority of your paper should still be your original ideas in your own words (after all, it’s your paper). And quotations are only one type of evidence: well-balanced papers should also make use of paraphrases, summaries, examples, reasoning, data, and statistics.
Once you have determined that you want to use a quotation, the following strategies will help you smoothly fit quotations into your writing. We will discuss these strategies in more detail later in this chapter.
- Signal phrases help you integrate quoted material into your essay.
- Quotations must be made to work within the grammar of your sentences, whether you are quoting phrases or complete sentences.
- Quotations must be properly punctuated.
- Quotations must contain a citation.
When should I quote?
Quote when the exact wording is necessary to make your point. For example, if you were analyzing the style choices in Martin Luther King, Jr.’s “I Have a Dream” speech, you would quote because it would be important to illustrate the unforgettable language or to use exact wording in a discussion of word choice and sentence structure. You would also quote if the exact wording captures information, tone, or emotion that would be lost if the source were reworded. Use quotations to assist with conciseness if it would take you longer to relate the information if you were to put it into your own words. Finally, if you cannot reword the information yourself and retain its meaning, you should quote it.
Source: It has begun. It is awful—continuous and earthquaking.
Quoting to preserve emotion: One nurse described an exchange between the two sides as “awful—continuous and earthquaking” (Burton 120).
How long should a quotation be?
Quote only as many words as necessary to capture the information, tone, or expression from the original work for the new context that you are providing. Lengthy quotations actually can backfire on a writer because key words from the source may be hidden among less important words. In addition, your own words will be crowded out. Never quote a paragraph when a sentence will do; never quote a sentence when a phrase will do; never quote a phrase when a word will do.
Source: It has begun. It is awful—continuous and earthquaking.
Quoting everything: One nurse described an artillery exchange between the two sides. She wrote, “It has begun. It is awful—continuous and earthquaking” (Burton 120).
Quoting key words: One nurse described an artillery exchange between the two sides as “awful—continuous and earthquaking” (Burton 120).
How do I set up and follow up a quotation?
Once you’ve carefully selected the quotations that you want to use, your next job is to weave those quotations into your text. The words that precede and follow a quotation are just as important as the quotation itself.
You can think of each quote as the filling in a sandwich: it may be tasty on its own, but it’s messy to eat without some bread on either side of it. Your words can serve as the “bread” that helps readers digest each quote easily. Below are four guidelines for setting up and following up quotations.
In illustrating these four steps, we’ll use as our example, Franklin Roosevelt’s famous quotation, “The only thing we have to fear is fear itself.”
- Provide a context for each quotation.
Do not rely on quotations to tell your story for you. It is your responsibility to provide your reader with a context for the quotation. The context should set the basic scene for when, possibly where, and under what circumstances the quotation was spoken or written. So, in providing a context for our above example, you might write:
When Franklin Roosevelt gave his inaugural speech on March 4, 1933, he addressed a nation weakened and demoralized by economic depression.
- Attribute each quotation to its source.
Use signal phrases that mention your source to help your reader distinguish between the source and your own ideas. Do not drop quotes into your paper with no setup or explanation. This is your paper and your arguments must be supported; this includes showing how the quote or paraphrase connects to and proves your ideas. A signal verb introduces the quote that is coming and indicates your stance towards the material.
When introducing direct quotations, try to use a variety of verbs in your signal phrases. Don’t always rely on stock verbs such as “states” or “says.” Think for a little while about the purpose of your quotation and then choose a context-appropriate verb.
- Explain the significance of the quotation.
Once you’ve inserted your quotation, along with its context and attribution, don’t stop! Your reader still needs your assessment of why the quotation holds significance for your paper. Using our Roosevelt example, if you were writing a paper on the first one-hundred days of FDR’s administration, you might follow the quotation by linking it to that topic:
With that message of hope and confidence, the new president set the stage for his next one-hundred days in office and helped restore the faith of the American people in their government.
- Provide a citation for the quotation.
All quotations, just like all paraphrases, require a formal citation. For more details about particular citation formats, see the LCCC Bass Library’s research guides.
How do I format in-text citations?
In-text citations point readers toward a source that a writer is using in her own article or essay. They are placed inside your paragraphs, a position that explains why they are called “in-text.” A writer using MLA citation style will provide the following in-text information in parentheses ( ) for their readers:
- Author’s last name or the name of the organization that created the source, unless it is previously mentioned in the text.
- Page number if available
Example: In the first half of the nineteenth, century people worked hard to spread information about how to prevent disease but did not emphasize how to treat diseases (Murphy 141).
How much should I quote?
As few words as possible. Remember, your paper should primarily contain your own words, so quote only the most pithy and memorable parts of sources. Here are three guidelines for selecting quoted material judiciously.
- Excerpt fragments.
Sometimes, you should quote short fragments, rather than whole sentences. Suppose you interviewed Jane Doe about her reaction to John F. Kennedy’s assassination. She commented:
“I couldn’t believe it. It was just unreal and so sad. It was just unbelievable. I had never experienced such denial. I don’t know why I felt so strongly. Perhaps it was because JFK was more to me than a president. He represented the hopes of young people everywhere.”
You could quote all of Jane’s comments, but her first three sentences are fairly redundant. You might instead want to quote Jane when she arrives at the ultimate reason for her strong emotions:
Jane Doe grappled with grief and disbelief. She had viewed JFK, not just as a national figurehead, but as someone who “represented the hopes of young people everywhere.”
- Excerpt those fragments carefully!
Quoting the words of others carries a big responsibility. Misquoting misrepresents the ideas of others. Here’s a classic example of a misquote:
John Adams has often been quoted as having said: “This would be the best of all possible worlds if there were no religion in it.”
John Adams did, in fact, write the above words. But if you see those words in context, the meaning changes entirely. Here’s the rest of the quotation:
Twenty times, in the course of my late reading, have I been on the point of breaking out, ‘this would be the best of all possible worlds, if there were no religion in it!!!!’ But in this exclamation, I should have been as fanatical as Bryant or Cleverly. Without religion, this world would be something not fit to be mentioned in public company—I mean hell.
As you can see from this example, context matters!
- Use block quotations sparingly.
There may be times when you need to quote long passages. However, you should use block quotations only when you fear that omitting any words will destroy the integrity of the passage. If that passage exceeds four lines (some sources say five), then set it off as a block quotation. To be sure you are handling block quotes correctly in papers for different academic disciplines, check the index of the citation style guide you are using:
How do I make a quotation work with the grammar of my own sentence?
Each quotation should be an element inside one of your own sentences and should not stand alone.
Example of an incorrect placement of quotation:
The author wrote about conditions for nurses during World War I. “One of the most stabbing things in this war is seeing the lines of empty motor ambulances going up to bring down the wrecks who at this moment are sound and fit” (Burton 441).
Notice that the quotation stands alone. It is not an element within one of your own sentences. Some beginning writers might try to correct the problem by changing the period after “World War II” to a comma. However, that simply tacks one sentence to the end of another and creates a punctuation error. Instead, each quotation must work within the grammar of one of your sentences.
One way to make a quotation work with sentence grammar is to place it after a verb of expression:
The author states, “One of the most stabbing things in this war is seeing the lines of empty motor ambulances going up to bring down the wrecks who at this moment are sound and fit” (Burton 498).
How do I make a quotation work with the grammar of my own sentence if I am not quoting a complete sentence?
A quoted phrase can play any number of roles in the grammar of a sentence: verb, subject or object, adjective or adverb. Look at the example below and pretend that there are no quotation marks. Would the sentence still be grammatical? Yes. That shows that the quoted material works with the grammar of the sentence.
The nurse makes the ambulances sound like tow trucks going to retrieve demolished vehicles when she writes that it was horrible to watch “empty motor ambulances going up to bring down the wrecks” of men (Burton 72).
To integrate a quotation into a sentence, omitting words from the source is acceptable if you follow two rules: use ellipses (…) to signal the omission and avoid distorting the source’s meaning. It is also acceptable to adjust capitalization and grammar provided that you follow two rules: use brackets [ ] to signal the change and, again, avoid distorting the source’s meaning. For example:
Lessig argues against the position that “[f]ile sharing threatens… the ability of creators to earn a fair return from their creativity” (Lessig 203).
When he wrote his book, nearly everyone in the music industry felt that “[f]ile sharing threaten[ed]…the ability of creators to earn a fair return from their creativity” (Lessig 203).
What punctuation should I use with a quotation?
Place quotation marks at the start and the end of direct quotations unless the quotation is long enough to justify the use of the block quotation format (four lines or more).
The in-text, or parenthetical, citation shows your reader where your quotation or paraphrase ends. In-text citations are inserted after the final quotation marks. An in-text citation is not found in the words that you are quoting; it is something you create to identify the source for your readers.
If the quotation immediately follows a verb capturing the act of expression, place a comma after the verb:
As the author wrote, “A free culture has been our past, but it will only be our future if we change the path we are on right now” (Lessig 287).
Under limited circumstances, a colon (:) can be used to introduce a quotation. The quotation must re-identify or restate a phrase or idea that immediately precedes the colon.
Lessig reached a radical conclusion about copyrighted material: “It should become free if it is not worth $1 to you” (251).
What is a paraphrase?
A paraphrase preserves information from a source but does not preserve its exact wording. A paraphrase uses vocabulary and sentence structure that is largely different from the language in the original. A paraphrase may preserve specialized vocabulary shared by everyone in a field or discipline; otherwise, the writer paraphrasing a source starts fresh, creating new sentences that repurpose the information in the source so that the information plays a supportive role its new location.
When should I paraphrase?
Paraphrase when information from a source can help you explain or illustrate a point you are making in your own essay, but when the exact wording of the source is not crucial.
Source: The war against piracy cannot be won without mapping and dividing the tasks at hand. I divide this map into two parts: that which anyone can do now, and that which requires the help of lawmakers.
Paraphrase: Researchers argue that legislators will need to address the problem but that other people can get involved as well (Lessig 563).
If you were analyzing Lessig’s style, you might want to quote his map metaphor; however, if you were focusing on his opinions about the need to reform copyright law, a paraphrase would be appropriate.
What is effective paraphrasing?
Effective paraphrasing repurposes the information from a source so that the information plays a supportive role in its new location. This repurposing requires a writer to rely on her own sentence structure and vocabulary. She creates her own sentences and chooses her own words so the source’s information will fit into the context of her own ideas and contribute to the development of her thesis.
Source: Citizens of this generation witnessed the first concerted attempt to disseminate knowledge about disease prevention and health promotion, downplaying or omitting altogether information about disease treatment.
Effective Paraphrase: Murphy pointed out that in the first half of the nineteenth century, people worked hard to spread information about how to prevent disease but did not emphasize how to treat diseases (415).
What is plagiarism?
Plagiarism is using someone else’s work without giving him or her credit. “Work” includes text, ideas, images, videos, and audio. In the academic world, you must follow these rules:
- When you use the exact words, you must use quotation marks and provide a citation.
- When you put the information into your own words, you must provide a citation.
- When you use an image, audio, or video created by someone else, you must provide a citation.
Plagiarism could happen with a sentence, a paragraph, or even just a word! For example, Stephen Colbert, of the television show The Colbert Report, made up the word “truthiness,” meaning something that sounds like it should be true. If you say in a paper something has a ring of “truthiness,” you should cite Colbert. If someone else’s words catch your interest, you should cite them.
When does paraphrasing become plagiarism?
A paraphrase should use vocabulary and sentence structure different from the source’s vocabulary and sentence structure. Potential plagiarism occurs when a writer goes through a sentence from a source and inserts synonyms without rewriting the sentence as a whole.
Source: Citizens of this generation witnessed the first concerted attempt to disseminate knowledge about disease prevention and health promotion, downplaying or omitting altogether information about disease treatment.
Potential plagiarism: People of this period observed the first organized effort to share information about preventing disease and promoting health, deemphasizing or skipping completely information about treating diseases (Murphy 141).
The sentence structure of the bad paraphrase is identical to the sentence structure of the source, matching it almost word for word. The writer has provided an in-text citation pointing to Murphy as the source of the information, but she is, in fact, plagiarizing because she hasn’t written her own sentence.
Why should I cite?
Whenever you use sources, it is important that you document them completely and accurately. You make your work more useful to your reader through complete and careful documentation, so you should think of documentation as essential rather than as an “add on” tacked on at the last minute.
When asked why you should cite your sources, many students reply, “So you don’t get accused of plagiarizing.” It is true that you must provide citations crediting others’ work so as to avoid plagiarism, but scholars use citations for many other (and more important!) reasons:
- To make your arguments more credible. You want to use the very best evidence to support your claims. For example, if you are citing a statistic about a disease, you should be sure to use a credible, reputable source like the World Health Organization or Centers for Disease Control (CDC). When you tell your reader the statistic comes from such a source, she will know to trust it– and thereby trust your argument more.
- To show you’ve done your homework. You want to make it clear to your audience that you’ve researched your subject, tried hard to inform yourself, and know what you are talking about. As you dive deeper into your research, you will probably find certain authors are experts on the topic and are mentioned in most of the articles and books. You should read these experts’ works and incorporate them into your paper.
- To build a foundation for your paper. Great breakthroughs in scholarship are accomplished by building on the earlier, groundbreaking work of others. For example, Isaac Newton’s law of universal gravitation would not have been possible without Johannes Kepler’s law of planetary motion. What articles, books, and texts, inspired you to create your argument? You are not the first person to ever consider this issue. You want to provide references to the works which led to your thesis.
- To allow your readers to find the sources for themselves. Someone interested in your topic may be inspired to read some of the sources you used to write your paper. The citation within the paper tells readers what part of your argument is addressed by a particular source, and the full citation in the bibliography provides the information needed to track down that original research.
Works Cited
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Creative Commons Attributions
This chapter was edited by Karin Hooks and Geoff Polk. It contains material from Writing in College by Amy Guptill; Open English @ SLCC by SLCC English Department; Choosing & Using Sources: A Guide to Academic Research by Teaching & Learning, Ohio State University Libraries; The Word on College Reading and Writing by Carol Burnell, Jaime Wood, Monique Babin, Susan Pesznecker, and Nicole Rosevear; and Let’s Get Writing, Chapter 7 – How and Why to Cite by Katelyn Burton. These resources are licensed under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.